Privacy Policy

1. Introduction

SAFEXPRESS ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our campus logistics services, website, and mobile applications.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our delivery services
• Process payments and manage accounts
• Communicate with you about services and updates
• Improve our services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers who assist our operations
• With restaurant and business partners for order fulfillment
• When required by law or legal process
• To protect our rights and prevent fraud
• With your explicit consent
• In connection with business transfers

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Delete your personal information
• Object to or restrict processing
• Data portability
• Withdraw consent for marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and purpose of processing.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Ghana. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: