How It Works
Discover how SAFEXPRESS makes logistics effortless. From booking to delivery, our streamlined process ensures your packages and items are handled with care, delivered on time, and tracked every step of the way.
Key Features
- 5-Step Delivery Process
- Real-Time Tracking
- Professional Service
- 24/7 Support
Delivery Made Simple
Our 5-step process ensures your deliveries are handled professionally from start to finish
Place Your Order
Choose your service and provide delivery details through our website, app, or by calling/WhatsApp.
- Select delivery or storage service
- Provide pickup and delivery locations
- Specify package details and special requirements
- Choose delivery speed (standard/express)
Get Matched & Confirmed
Our system matches you with the best available logistics partner and confirms your booking instantly.
- Receive instant booking confirmation
- Get estimated delivery time
- Receive driver contact information
- Track your order from the start
Package Pickup
Our professional drivers arrive at your location for secure package collection.
- Driver arrives within scheduled time
- Package inspection and verification
- Secure packaging if needed
- Digital receipt and tracking activation
Safe Transit
Your package travels securely with real-time GPS tracking and professional handling.
- GPS tracking throughout journey
- Regular status updates via SMS/WhatsApp
- Secure vehicle with safety features
- Professional driver handling
Successful Delivery
Package delivered to recipient with confirmation and payment processing.
- Recipient verification and signature
- Photo proof of delivery
- Payment collection (if applicable)
- Delivery confirmation sent to sender
Storage Solutions
Secure, convenient storage for your belongings with our 4-step process
Choose Storage Plan
Select the storage option that fits your needs - from small lockers to large units.
- Assess your storage requirements
- Choose unit size and duration
- Select additional services (insurance, climate control)
- Get instant pricing quote
Schedule Pickup
Book a convenient pickup time for your items to be collected from your location.
- Choose pickup date and time slot
- Prepare items for storage
- Receive packing tips if needed
- Confirm pickup details
Secure Storage
Your items are professionally packed, inventoried, and stored in our secure facility.
- Professional packing service available
- Detailed inventory of all items
- Secure storage in climate-controlled facility
- 24/7 surveillance and access control
Access When Needed
Retrieve your items anytime during business hours with advance notice.
- 24-hour advance notice for retrieval
- Flexible access during business hours
- Professional unpacking service
- Secure delivery back to you
Business Logistics
Streamlined solutions for businesses with dedicated support and priority service
Consultation & Planning
Discuss your business logistics needs and develop a customized solution.
- Business requirements assessment
- Custom logistics solution design
- Volume and frequency planning
- Dedicated account management
Service Implementation
Set up your business account with preferred services and payment terms.
- Account setup and configuration
- Integration with existing systems
- Staff training and onboarding
- Service level agreement (SLA)
Ongoing Support
Enjoy dedicated support with priority service and regular performance reviews.
- Dedicated account manager
- Priority booking and scheduling
- Regular performance reports
- Continuous optimization
Why Our Process Works
What makes SAFEXPRESS different from traditional logistics providers
Fast & Reliable
Same-day delivery available with guaranteed time slots and real-time tracking.
Fully Insured
All packages are insured up to ₵5,000 with options for higher coverage.
Flexible Payment
Pay with cash, mobile money, bank transfer, or credit card - your choice.
24/7 Support
Round-the-clock customer support through multiple channels.
Ready to Experience the Difference?
Join thousands of satisfied customers who trust SAFEXPRESS for their logistics needs. Get started today!